Performance Improvement Practice Tests

Quality-focused items here ask you to interpret run charts, differentiate process versus outcome measures, and choose the next step in a PDSA cycle. Under Safe and Effective Care Environment → Management of Care → Performance Improvement, scenarios cover sentinel events, near-miss reporting, just culture, handoff standardization (SBAR), and audit feedback that leads to practical change. You may triage which error to address first, select appropriate interventions after a root cause analysis, or identify what belongs in an incident report versus the medical record. By practicing these choices, you’ll tie everyday bedside fixes to system-level safety, not quick patches that don’t stick.